Make IT More Productive
CTS brings unsurpassed scalability, reliability, resiliency, and leading edge solutions directly to your organization. CTS can meet your organization’s communications needs quickly, efficiently, and professionally with business-class service and support.
CTS is well positioned to offer long-term value to support future technology strategies. Our gained experience and the wide range of delivered IT services allow us to consider all these aspects at the implementation of a project.
- Comprehensive network analysis
- Network structure mapping
- Implementing network design changes
- Detailed reports for individual network assets
- Overall system risk summary
- Active Directory assessment
- Software upgrades
- Patch management
- Vendor management
- Life cycle management
- Replacement through change control process of existing in-scope assets at end of useful life or support manufacture.
- Proactive monitoring devices for health and availability using the automated tool-set.
- Monitoring of industry standard thresholds for devices.
- Automated trouble ticket generation for incidents.
- Investigation resolving team, diagnoses and restoration of affected services as notified the ticket raised through the incident handling process, aligned to agreed service levels.
- Details of incident and resolution will be recorded within the problem management system.
- Maintenance of architecture blueprints
- Respond to queries related to changes and other service management activities
- For further technical solutions and project work, a separate set of network Assessment, Design and Optimization services are available enabling CTS to deliver the entire life cycle management
Virtual Private Network (VPN)
A virtual private network (VPN) extends a private network across a public network, and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network.
CTS provide a secure and scalable network infrastructure that will seamlessly link each individual customer. Your application will be able to exchange data in a secure connection from each site.